01
What you can contact us about
- A page, button, sign-in, or account feature that does not work.
- A payment, refund, privacy, data-rights, safety, abuse, or accessibility issue.
- Product feedback, feature ideas, or something you would like us to improve.
02
What to include
Describe what you tried, the page address, what you expected, what actually happened, and the approximate time. For a billing issue, include the account email and payment or order identifier.
03
What not to send
Do not send passwords, one-time codes, API keys, full card details, private chat text, or unnecessary health information. A screenshot should be checked for sensitive information before you attach it.